Last Updated: November 2025
Welcome to Apex Janitorial. By accessing or using our website, submitting a service request, or entering into a service agreement with us, you agree to the following Terms of Service. Please read them carefully before using our site or contracting our services.
1. General Information
Apex Janitorial (“we,” “our,” “us”) provides commercial cleaning services throughout Colorado. These Terms apply to all visitors, clients, and users of our website and services. By using our site or engaging our company, you agree to comply with these terms and all applicable laws.
2. Use of Our Website
You may use our website for lawful purposes only. You agree not to:
- Interfere with the security or functionality of the site
- Attempt to gain unauthorized access to systems or data
- Use the site to transmit harmful or malicious content
- Copy or reproduce any website content without permission
We reserve the right to update or modify the site at any time without notice.
3. Service Agreements
All cleaning services provided by Apex Janitorial are governed by a written proposal, contract, or service agreement outlining the scope of work, pricing, frequency, and terms specific to each client.
3.1 Service Changes
Any changes in service scope, frequency, or schedule must be requested in writing and may result in an updated rate.
3.2 Access to Facility
Clients agree to provide safe and reasonable access to the facility during scheduled cleaning times. Delays caused by lack of access may result in rescheduling or additional charges.
3.3 Supplies & Equipment
Apex Janitorial provides all standard cleaning products and equipment unless otherwise agreed upon in writing.
4. Payments & Billing
Payment terms will be specified in the individualized service agreement. Unless otherwise stated:
- Invoices are due upon receipt
- Late payments may incur fees
- Continued service may be suspended until outstanding balances are resolved
We reserve the right to adjust pricing with reasonable notice in accordance with labor, supply, or service changes.
5. Cancellation & Termination
Clients may cancel services according to the notice period outlined in their service agreement.
Apex Janitorial reserves the right to terminate services if:
- Payments remain overdue
- Safety concerns arise for our staff
- Repeated issues interfere with our ability to perform the agreed-upon work
Any unused prepaid services will be refunded in accordance with the client’s contract terms.
6. Quality Assurance
We take pride in delivering consistent and high-quality cleaning. If you are dissatisfied with any service, please notify us within 24 hours so we can address the concern promptly. Our commitment is to resolve issues quickly and ensure your satisfaction.
7. Health & Safety
Our team follows industry best practices, safety standards, and applicable regulations. We ask that clients ensure the environment is safe and free from hazards during our scheduled cleaning times.
If specialized safety requirements exist, they must be communicated and agreed upon in writing prior to service.
8. Liability
Apex Janitorial carries appropriate insurance coverage for general liability and worker protection.
We are not responsible for:
- Damages resulting from pre-existing conditions
- Items not properly secured or stored
- Losses caused by circumstances outside our control (e.g., building conditions, third-party contractors, weather events)
Clients must notify us of any damage claims within 48 hours of the service date.
9. Privacy Policy
We respect your privacy. Any personal information submitted through the website or during service engagement will be used solely for communication, scheduling, billing, or service delivery. We do not sell or share your information with third parties except as required by law.
10. Intellectual Property
All content on this website—including text, graphics, logos, and images—is the property of Apex Janitorial and may not be reproduced without explicit permission.
11. Updates to These Terms
We reserve the right to update these Terms of Service at any time. The “Last Updated” date at the top of this page will reflect the most recent version. Continued use of the site or our services constitutes acceptance of any changes.
12. Contact Us
For questions about these Terms or our services, contact us at:
Apex Janitorial
(720) 545-1501
info@apexjanco.com